The Mindful Risk Community Reader Occupational violence incidents are on the rise and many industries including healthcare, council workers, hospitality, community services, call centre staff, and other service workers are impacted by this on a daily basis. Occupational violence is any incident where a person is abused, threatened, or assaulted while at work causing physical or psychological harm. It includes actions by clients, customers, the public, or co-workers. It is also identified as a...
about 2 months ago • 2 min read
The Mindful Risk Community Reader Occupational violence incidents are on the rise and many industries including healthcare, council workers, hospitality, community services, call centre staff, and other service workers are impacted by this on a daily basis. Occupational violence is any incident where a person is abused, threatened, or assaulted while at work causing physical or psychological harm. It includes actions by clients, customers, the public, or co-workers. It is also identified as a...
about 2 months ago • 2 min read
The Mindful Risk Community Reader, Two significant events have happened recently regarding psychosocial hazards and risks. These events should have us all on notice – and not just the safety team! If you work in HR, Change Management, or Risk Management, or you hold a leadership position, this information will be important to you. Firstly, the commonwealth safety regulator Comcare, successfully prosecuted the Dept of Defence, who were convicted and fined, for failing to manage psychosocial...
3 months ago • 2 min read
The Mindful Risk Community Reader Back in August 2025, we updated you on the new requirement for mandatory compliance with Codes of Practice. In NSW and QLD, Codes of Practice are now the minimum standard of safety you must comply with. You can go beyond what the Code states, but as a minimum, you must comply the with standard of safety detailed in a Code Of Practice. Many organisations as still unaware of this requirement. This leaves them exposed to risk of non-compliance. This is...
3 months ago • 1 min read
The Mindful Risk Community Reader, Two significant events have happened recently regarding psychosocial hazards and risks. These events should have us all on notice – and not just the safety team! If you work in HR, Change Management, or Risk Management, or you hold a leadership position, this information will be important to you. Firstly, the commonwealth safety regulator Comcare, successfully prosecuted the Dept of Defence, who were convicted and fined, for failing to manage psychosocial...
3 months ago • 2 min read
The Mindful Risk Community Reader, When it comes to WHS, all organisations (PCBU’s) have “positive duties” they need to comply with. This positive duty exists specifically for the management of psychosocial hazards and sexual harassment, amongst others. All PCBU’s need to ensure that they eliminate risks at work, and if they can’t eliminate them, then they must minimise them as far as is reasonably practical. However, across Australian jurisdictions, a positive duty to manage psychosocial...
5 months ago • 1 min read
The Mindful Risk Community Reader, When it comes to WHS, all organisations (PCBU’s) have “positive duties” they need to comply with. This positive duty exists specifically for the management of psychosocial hazards and sexual harassment, amongst others. All PCBU’s need to ensure that they eliminate risks at work, and if they can’t eliminate them, then they must minimise them as far as is reasonably practical. However, across Australian jurisdictions, a positive duty to manage psychosocial...
5 months ago • 1 min read
The Mindful Risk Community Reader, Risk is defined as “the effect of uncertainty on objectives”. As the world around us continues to change at a rapid pace, there has never been so much uncertainty to respond to! It is worth bearing in mind that these “effects” can be both positive and negative, and that managing the risks can present challenges but also opportunities. Afterall, it is often said that risk and opportunity are two sides of the same coin. Managing risk helps us to realise our...
5 months ago • 1 min read
The Mindful Risk Community Reader, A new year is a great time for resolutions about our health and wellbeing. For business, it is also a great time to give your WHS program a health check! The WHS regulatory landscape, coupled with expectations of our workers, customers and communities continue to evolve rapidly. There are changes to the way we work, where we work, all accompanied by numerous legislative changes requiring constant updates to our WHS programs in order to remain compliant &...
5 months ago • 1 min read