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The Mindful Risk Group

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Legislative Changes for Psych Injury Claims

The Mindful Risk Community Reader We recently wrote about how safety regulators across Australia have placed psychological safety and mental health in the workplace firmly on their list of priorities. More recently in NSW, the regulator for Workers Compensation, SIRA, has announced some changes that will strengthen the process for the management of psychological injury claims. It is well reported that psych injury claims are increasing rapidly across all industries, and that the cost and lost...

Australian workplaces have come a long way in their approach to and management of psychological safety and mental health in the workplace. However there is still a long way to go. When it comes to psychological injuries and claims in workplaces, we know that incident notifications & claims are increasing and that: · Workplace bullying and harassment claims now make up a large portion of psychological injury claims · Across Australia psychological injury claims are rising at approx. 10% a year...

The Australian business landscape is shifting rapidly. Corporate leaders must look beyond traditional operational threats to secure their future. Recent findings from the Allianz Risk Barometer reveal that AI has surged to become the number one cited corporate risk in Australia, overtaking traditional operational threats as technology, climate, and compliance drive a new wave of market volatility. To survive and thrive, organisations must move from reactive management to proactive resilience....

The Australian business landscape is shifting rapidly. Corporate leaders must look beyond traditional operational threats to secure their future. Recent findings from the Allianz Risk Barometer reveal that AI has surged to become the number one cited corporate risk in Australia, overtaking traditional operational threats as technology, climate, and compliance drive a new wave of market volatility. To survive and thrive, organisations must move from reactive management to proactive resilience....

The Mindful Risk Community Reader In a significant development from a recent court case, two customers have been ordered to pay tens of thousands of dollars in compensation and penalties for sexually harassing a worker. The Federal Circuit and Family Court decision confirms that customers and other patrons may be held liable for harassing workers. In a decision published this month, the judge found a male worker at a self-storage facility was sexually harassed by two men: a major customer of...

The Mindful Risk Community Reader Occupational violence incidents are on the rise and many industries including healthcare, council workers, hospitality, community services, call centre staff, and other service workers are impacted by this on a daily basis. Occupational violence is any incident where a person is abused, threatened, or assaulted while at work causing physical or psychological harm. It includes actions by clients, customers, the public, or co-workers. It is also identified as a...

The Mindful Risk Community Reader Occupational violence incidents are on the rise and many industries including healthcare, council workers, hospitality, community services, call centre staff, and other service workers are impacted by this on a daily basis. Occupational violence is any incident where a person is abused, threatened, or assaulted while at work causing physical or psychological harm. It includes actions by clients, customers, the public, or co-workers. It is also identified as a...

The Mindful Risk Community Reader, Two significant events have happened recently regarding psychosocial hazards and risks. These events should have us all on notice – and not just the safety team! If you work in HR, Change Management, or Risk Management, or you hold a leadership position, this information will be important to you. Firstly, the commonwealth safety regulator Comcare, successfully prosecuted the Dept of Defence, who were convicted and fined, for failing to manage psychosocial...

The Mindful Risk Community Reader Back in August 2025, we updated you on the new requirement for mandatory compliance with Codes of Practice. In NSW and QLD, Codes of Practice are now the minimum standard of safety you must comply with. You can go beyond what the Code states, but as a minimum, you must comply the with standard of safety detailed in a Code Of Practice. Many organisations as still unaware of this requirement. This leaves them exposed to risk of non-compliance. This is...

The Mindful Risk Community Reader, Two significant events have happened recently regarding psychosocial hazards and risks. These events should have us all on notice – and not just the safety team! If you work in HR, Change Management, or Risk Management, or you hold a leadership position, this information will be important to you. Firstly, the commonwealth safety regulator Comcare, successfully prosecuted the Dept of Defence, who were convicted and fined, for failing to manage psychosocial...